Refund policy

Return Window We accept returns within 30 days of delivery. Items must be unworn, unwashed, and in their original condition with tags still attached.

How to Request a Return Email us at contact@lenjooh.store with your order number and reason for return. We'll respond within 2 business days with return instructions.

Sizing Exchanges If your item doesn't fit, we're happy to exchange it for a different size (subject to availability). Please contact us before sending anything back so we can confirm stock.

Refund Process Once we receive and inspect your return, we'll process your refund within 5–7 business days. Refunds are issued to your original payment method.

Non-Returnable Items Items that are worn, washed, damaged by the customer, or returned without prior authorization are not eligible for a refund.

Return Shipping Costs Return shipping costs are the responsibility of the buyer unless the item arrived damaged or incorrect.

Damaged or Wrong Items If you received a damaged or incorrect item, please contact us within 7 days of delivery with a photo and we'll make it right at no cost to you.